Thornton's came highly recommended when I was looking to buy a motorcycle.
The staff treated me with utmost respect from the first time I walked in the door.
I purchased a 2013 CanAm Spyder from the Madison shop in September.
It has been totally reliable and I have ridden it nearly 2000 miles in less than 2 months. It had a small problem with the turn signal switch and I returned to the shop today to get it fixed. They were able to get it in and get it fixed very promptly while I waited (I know that will not always be possible). Special kudos to their tech (sorry I do not remember name) for doing the job promptly and right.
While we waited they treated my wife and me as if we were part of the place- we even got to play with the dog!
This will definitely be the first place I shop when I am ready for my next bike.
(Employee: Bill Schwagmeier)
Thank you very much for the great review! It was a pleasure doing business with you.